Shipping policy
FANKERY DELIVERY INFORMATION
Updated 3rd August, 2025
1. Auckland-wide Delivery
We deliver across Auckland for all our products, Monday to Sunday.
Please check the list of postcodes and suburbs we service below:
Central Auckland
1010 - Auckland CBD, Newton
1011 - Freemans Bay, Herne Bay, Ponsonby
1021 - Balmoral, Eden Terrace, Grey Lynn, Kingsland
1022 - Morningside, Western Springs
1023 - Epsom, Grafton, Newmarket
1025 - Mt Albert
1041 - Mt Eden
1042 - Mt Roskill
1050 - Remuera
1051 - Ellerslie
1052 - Parnell
1060 - Mt Wellington
1061 - Greenlane, Onehunga, One Tree Hill, Penrose
1062 - Otahuhu
North Shore & West Auckland
0600 - Avondale, Blockhouse Bay, New Windsor
0602 - New Lynn, Glendene, Kelston
0604 - Titirangi
0610 - Te Atatū Peninsula
0612 - Henderson
0614 - Massey
0618 - Hobsonville, West Harbour
0620 - Milford, Sunnynook, Castor Bay
0622 - Takapuna
0626 - Beach Haven, Birkdale, Birkenhead
0627 - Hillcrest, Northcote, Northcote Point
0629 - Glenfield
0630 - Mairangi Bay
0632 - Albany, Greenhithe, Rosedale, Shnapper Rock
East & South Auckland
1071 - Glendowie, Kohimarama, Mission Bay, St Heliers
1072 - St Johns
2010 - Botany Downs, Highland Park, Sunnyhills
2012 - Bucklands Beach, Half Moon Bay
2013 - East Tāmaki, Golflands
2014 - Cockle Bay, Howick, Mellons Bay
2016 - Flat Bush, East Tāmaki Heights, Ormiston
2022 - Māngere, Māngere Bridge
2023 - Clover Park, Ōtara
2024 - Favona, Māngere East
2025 - Manukau, Papatoetoe
All Auckland deliveries are carried out in-house by the Fankery team.
You’ll receive a text and/or email on the day of your selected delivery to confirm it’s on the way.
If you have a preferred delivery time, please leave a note at checkout or email hello@fankery.com - we’ll do our best to accommodate your request.
If no one is home to receive the order, please let us know a safe place to leave it. If no instructions are provided, our team will choose the most secure spot available.
Delivery Disclaimer
Once an order has been successfully delivered to the provided address and in accordance with delivery instructions (including leaving at the door or safe place), responsibility for the order is transferred to the customer.
Fankery is not liable for any damage, loss, contamination, or environmental exposure (including but not limited to weather, heat, insects, or theft) after delivery has been completed.
Customers are responsible for ensuring someone is available to receive the order at the time of delivery. If delivery instructions specify that the order can be left unattended, this is done at the customer’s own risk.
Due to the perishable nature of our products, we are unable to offer refunds or replacements for orders that are not received promptly after delivery.
Perishable Goods Notice
All Fankery products are perishable and require proper storage. We recommend immediate refrigeration upon delivery. Failure to do so may affect product quality and safety.
